BOOKING CONDITIONS

All accommodations offered are privately ownered. The owners have given power of attorney to the “Salento on my Mind” agency for exclusive rental. All the accommodations are located in two different areas of Salento ( Puglia Region, Italy): Porto Cesareo (Ionian sea coast) and Lecce (Salento capital), Puglia Region . Different categories of accommodations are available: apartments, cottages, detached houses and Villas (sleeping from 2 to 8 persons), often with a car park and garden a short walk to  the sea. All accomodations are strictly NO PETS.


1. Introduction

The following general conditions are an essential part of the contract stipulated with “Salento on my Mind “ which acts as legal representative on behalf of the property owner.


2. Payment instruments

 

  •  PayPal : You can pay the whole amount by Paypal secure Payment (Visa, Master card, Amex, Maestro and more). Please note : you don’t need a personal Paypal   account to make a Paypal payment !

 

  •  -  Bank Transfer: you can pay the whole amount or 50% deposit (of the total value) and the outstanding balance on the arrival date. Please note: the booking will be confirmed only from the date that the payment is visible in our Bank account. To secure the booking in the meantime , we suggest to email the proof of the transaction to info@salentoonmymind as soon as you have made it. Please use your Order ID as the payment reference .

Our Bank details:

AIB Bank Ireland;

Iban: IE36AIBK93113648452091

Bic (Bank International Code): AIBKIE2D

 

 


3. Rentable period

The rentable booking period is weekly. The minimum period is 1 week with arrival/departures from Saturday to Saturday. The maximum rentable period is 3 weeks in a row.


4. Booking procedure

You can book each property directly on our website, in the own related description webpage, by selecting the desired vacation period. Once you’ve selected your vacation period, this feed will be added to your cart. You can then keep shopping, adding other services to your cart for the same period. Once you finish your shopping you can process the payment going into your cart, and making a secure payment by Paypal (doesn’t matter if you own a Paypal account or not). By this payment your booking will be officially ensured and the property will be marked as “no more available” for the selected period on our website. Alternatively you can choose a bank transfer payment.

*In case of payment by Bank transfer you can pay the whole amount or 50% deposit (of the total value) and the outstanding balance on the arrival date. Please note: the booking will be confirmed only from the date that the payment is visible in our Bank account. To secure the booking in the meantime , we suggest to email the proof of the transaction to info@salentoonmymind as soon as you have made it. Please use your Order ID as the payment reference .


5. At the Arrival

    • Security deposit (mandatory):

At the key delivery date, the  customer will be required to pay a security deposit (which varies from 100 up to 200 euro, depending on the booked property). The security deposit will be fully returned at the departure date, except for contingent damages caused to the property (in that case the equivalent of the damage will be deducted from the security deposit).

    • Bed linen & bath towels (optional):

Bed linen and bath towels are not included in the property price so you can provide them by yourself or alternatively they can be provided on demand. Price varies according to the selected property and is clearly stated on each property description.

    • Air Conditioning (optional) :

Almost all the accommodations are provided of air conditioners, the price of which is not included in the property price, but is stated apart, and varies according to the selected property and is clearly stated on each property description.

    • Key Delivery & Return

At the arrival, the key delivery should be made between 4 and 8 pm on Saturday (anyway it will be decided with the tourist case by case according to the arrival time) and at the departure the key has to be returned within 10 am on Saturday the next (not negotiable deadline). In case customer won’t be able to occupy the property at the stipulated day for the key delivery, due to lateness or transport strikes or any other personal reason, no refund is going to be made. The same rule applies in case of earlier departure.


6. Booking cancellation

To cancel your booking please forward the confirmation email (that you receive from us after you complete your booking) at info@Salentoonmymind.com adding the lettering “Cancellation” in the recipient, indicating the bank details (Bank name, Iban and Bic) on which you wish to have a refund of your paid amount. If you cancel your booking at least 45 days before the Arrival, you will be refunded of 50% of the paid amount. For cancellation received after this term we will deduct by the full amount .


7. Landlord responsibilities

Experiences of the booked accommodations has to be similar to what is stated in the property description. Landlord is not responsible in the following cases:

a)   Negligence or omission of services imputable to a third party.

b)   Act of God or event which cannot be predicted by the landlord, despite his diligence.


8. Accommodation unavailability

If, due to external events, the property is not available anymore after the booking, Salentoonmymind agency will be committed to find an equivalent accommodation or otherwise to refund the all deposit in full.


9. Accommodation categories

The customer is aware that the accommodation is not an official touristic structure but a summer private property; therefore it reflects the different care level of each landlord, both in the architecture and in the furniture. As a result any complaint related to the typology of structure cannot be entertained.


10. Tours

All our tours will be conducted during the selected vacation period . Tour durations vary from 3 hours to half day depending on the tour.

If you are purchasing a tour without booking any property from Salentoonmymind website, then you will be sent an email asking you to provide us with your vacation period in Salento and we will commit to deliver the service within your vacation period.

We will provide you a detailed agenda of the date and time scheduled for each Tour the week before your arrival ( particularly the Diving tour , Diving courses and Fishing tour cannot be scheduled too much in advance since they are related to the weather trend * ). If the sea conditions would not allow the delivery of those during the entire booked period, Salentoonmymind will refund the full amount of the purchased Tour.

* weather conditions are mostly not a problem on summer!!!

 

P.S:  Transports to/from Tour delivery start points are not always included in the Tour  price    (it depends on distance between tour delivery point and booked property) and if needed they have to be ordered by email to info@salentoonmymind.com, we’ll reply you back providing you info wether the transport is free or not (in this last case we’ll give you a price list).


11. Qualified Court

Any controversy originated by this contract will be exclusively under the jurisdiction of the Dublin Court.
Salentoonmymind agency wish to all of you the best possible vacation !!!

 

salentoonmymind.com  

tel. 00353/857627996  or 0039/3393456440

 

Operational Office:

Via Marinaci , PortoCesareo,  73100, Lecce (Italy)

Business Address:

Salento on my Mind Limited

131 Custom House Harbour Dublin 1, Dublin (Ire)

Registration Number 539047

incorporated under the Companies Acts 1963